1. Introduction

Khuthala Bricks (Pty) Ltd respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, in line with the Protection of Personal Information Act (POPIA).

2. What Information We Collect

We may collect the following types of personal information when you interact with our website, complete forms, or engage with our sales representatives:

• Identification details: Full name, ID number, company name.

• Contact details: Email address, phone number, physical address.

• Company documents: CIPC registration, B-BBEE certificate, tax clearance, proof of address, etc.

• Transactional data: Purchase history, orders, credit applications.

• Technical data: IP address, browser type, pages visited, cookies.

3. How We Use Your Information

Your personal information is used for the following purposes:

• To provide quotes, process orders, and arrange deliveries.

• To assess and approve credit applications.

• To communicate with you regarding your orders, payments, or service updates.

• To improve our website and marketing efforts.

• To comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. We may disclose your information in the following situations:

• To service providers who assist us with logistics, IT, or marketing (under confidentiality).

• When required by law, legal proceedings, or government authorities.

• To protect our legal interests, property, or safety.

5. Data Storage and Security

We store your personal data securely using password-protected systems, access control, and encryption where applicable. We retain information only as long as necessary for the intended purpose or as required by law.

6. Your Rights Under POPIA

Under the POPI Act, you have the right to:

• Request access to your personal data.

• Request correction, deletion, or updating of your information.

• Object to the processing of your data in certain circumstances.

• Lodge a complaint with the Information Regulator of South Africa.

To exercise your rights, please contact us using the details at the end of this policy.

7. Cookies and Website Tracking

We may use cookies and similar technologies to enhance user experience and gather basic analytics (e.g., page views, bounce rate). You may disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to external websites (e.g., Google Forms, partner suppliers). We are not responsible for the content or privacy practices of these websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.